配送ポリシー

We are a small and family managed business and due to high demand, please allow extra delivery time for your order to be processed. Our goal is to provide HIGH QUALITY, UNIQUE product to YOU ensuring our partners in our supply chain follow safety guidelines and keep their employees safe.

What are your delivery fees?

We offer FREE EXPRESS UK delivery.

Our standard non-UK delivery fees are:

  • Europe - £9.99
  • Japan - £10.99
  • USA - £11.99
  • Rest of the World - £13.99

When will I get my order?

All our products are printed on demand and it takes 3-5 working days for processing your order. Estimated delivery times after the order is despatched are: 

UK - 1 - 3 working days

Europe - 2 - 9 working days depends of your location

USA - 3 - 7 working days

Japan - 5 - 10 working days

Rest of the World - 7 - 10 working days

The global social distancing measures are affecting our store as well which means order delivery is taking more time than usual. The latest bit of good news is we have just lowered our processing time to a maximum of 7 working days (previously was 12 working days).

This means all orders placed on or after 29th July 2020 will ship in 7 working days. 

We are actively communicating with our fulfilment partner and following the latest news on Covid-19.

This is difficult time for everyone and we thank you for your patience. Health is the number one priority right now, so stay safe.

Where will my order ship from?

We work with an on-demand order fulfilment company with facilities worldwide!

Will I be charged customs for my order?

An additional customs and tax fee can occur on international orders. This fee is not in our control and is assessed by your local customs office. Customs policies vary widely for every country so please check with your local customs office directly to see if they apply duties and taxes to your purchases.

How do I track my order?

If your shipping method includes tracking, you’ll receive a tracking link via email when your order ships out. If you have any questions about your tracking or shipment, drop us a line via our 'Contact Us' link

I received a wrong/damaged product, what should I do?

We’re so sorry if the product you ordered arrived damaged. To help us resolve this for you quickly, please contact us via our 'Contact Us' link within a weeks' time with your order number, and any other details you may have about your order. We’ll get back to you with a resolution as soon as possible!

My order should be here by now, but I still don't have it. What should I do?

Before getting in touch with us, please help us out by doing the following:

  • Check your shipping confirmation email for any mistakes in the delivery address.

  • Ask your local post office if they have your package.

  • Stop by your neighbours in case the courier left the package with them.

    Pro tip: Package theft is on the rise—If you're expecting a home delivery and you know you won't be home to accept it, use an address where you know you'll be!

    If the shipping address was correct, and the package wasn't left at the post office or at your neighbour’s, get in touch with us via our 'Contact us' link with your order number.

We are unable to change the delivery address on orders once the checkout process has been finalised. Please check your order carefully before purchasing.